Privacy Policy

Last Updated: October 28, 2026

Eternal Vistas LLC ("we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website (eternalvistas.net), interact with our communications, or play video games developed and published by Eternal Vistas LLC on mobile platforms (iOS and Android).

Information We Collect

We collect minimal data necessary to provide and optimize our services:

  • Information You Provide Directly: If you email our support team (support@eternalvistas.net) or submit an inquiry, we collect your name, email address, and message contents to respond to your request.

  • Website Analytics & Technical Data: Our hosting platform (Squarespace) automatically records standard server logs and technical data, including IP addresses, device/browser type, referring pages, and access timestamps.

  • Game Telemetry & Device Data (Mobile Applications): When running our games, third-party mobile frameworks (e.g., Unity Services, Apple App Store, Google Play) may process non-personally identifiable diagnostic data, including hardware specifications, OS version, frame-rate/crash reports, and randomized device identifiers to ensure performance stability across mobile hardware.

How We Use Your Information

We use collected data solely to:

  • Operate, maintain, and secure our website and game services.

  • Diagnose technical crashes, rendering anomalies, and performance bottlenecks across target mobile devices.

  • Respond directly to customer support inquiries and studio communication.

  • Comply with legal obligations, platform provider rules, and store terms.

Third-Party Services

We do not sell, rent, or monetize your personal data. We rely on trusted third-party providers who operate under their own data privacy frameworks:

  • Hosting: Squarespace

  • Engine & Telemetry: Unity Technologies (Unity Engine / Unity Analytics / Crash Reporting)

  • App Distribution Platforms: Apple App Store (Apple Inc.) and Google Play Store (Google LLC)

Children’s Privacy (COPPA & Global Standards)

Our website and standard services are not directed to children under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you believe a minor has provided us with personal information, contact us at support@eternalvistas.net, and we will promptly delete the data.

Data Security & Retention

We apply standard security procedures to safeguard communications and data. Information is retained only as long as necessary to fulfill the operational, support, or legal requirements outlined in this policy.

Your Rights

Depending on your jurisdiction (such as California or the EEA/UK), you have the right to request access to, correction of, or deletion of any personal information we hold about you. Submit all requests to support@eternalvistas.net.

Contact Us

For questions regarding this policy, contact: